Shipping Policy 

We offer FREE SHIPPING for all over India/Cash on Delivery available.

The order is usually shipped within 2 working days of placing the order. kooxitalkies.com is tied up with e-commerce shipping agencies for speedy delivery and cash on delivery payment collections. Any shipping-related queries in dealt directly with the courier agency. Buyer gets the shipping and the tracking details once the order is dispatched.

Orders weighing up to 5 kgs will be shipped by AIR mode and shall be delivered within 4-7 working days from the date of shipment. While orders weighing more than 10 kgs will be sent by surface mode and shall take 5-15 days to get delivered depending on the destination.

Kindly Note:All deliveries must be acknowledged by the signature of the customer along with the contact telephone number.

If the packet is found to have been tampered with, it must not be accepted by the customer and shall be returned to the shipping agency as received. We shall not undertake any liability once the tampered packet is received & opened by the customer. In case you find the packet tampered with at the time of receiving delivery, please do not accept delivery and click a photo of the packet and drop us a WhatsApp at 7539917303,7868824649 or email us at customercare@kooxitalkies.com along with your order reference number and we shall immediately get in touch with you. If you have chosen to accept a tampered packet, we shall not be responsible for any damage and inappropriateness of the goods sent to you.

Standard Shipping Time

While we aim to ship all orders within 2-7working days, it may take up to 3-10 working days to dispatch orders in some cases. Please note, we do not operate on the Sundays  and Major Holidays.

We have a reputed network of shipping partners in India.You can check your order status via the “Track Your Order” section on shipping Partners website.For all shipping related queries, you can chat/call with us at our customer service number or email us at customercare@kooxitalkies.com